Multi-currency account management

Hold, view, and pay from supported currencies in one relationship

MShore multi-currency facilities let you hold and track balances across supported currencies in Online Banking. Before each payment, confirm which currency wallet will be debited so you avoid unintended conversion.

Exchange rates and conversion cut-offs can affect the final amount credited to a beneficiary. Where you instruct in a currency you do not hold, conversion may apply at the rate available when the payment is processed.

For cross-border payments, also read foreign payments and currencies and international wire transfers.

• View each currency balance separately in Online Banking before you instruct a payment.
• Debit the matching currency wallet when possible to reduce conversion and intermediary fees.
• Confirm the beneficiary expects the same currency you are sending.
• Conversion timing can differ from the rate shown at draft stage if markets move before execution.
• Incoming credits in unsupported currencies may be converted or returned according to product terms.

Related topics: Offshore account FAQs, Opening and funding accounts, Updating account information, Lost or dormant accounts